So, what are the key PEOPLE
you need for your business to bring it to the next level?
Persistent in learning: You and your people must have the ability to learn new things and take feedback positively from one another, as well as from others.
Excellent attitude: Having the right skill but lacking the will to use them is not going to solve business challenges and achieve success.
Organisational value: Important for your people to uphold your organisation’s standard of behaviours, and what are acceptable business practices. From a customer’s viewpoint, good values are the kind of service they can expect to get when they deal with your business.
Perform when asked: You feel irritated when you ask someone to do the job but the person does not want to. People who can perform will never hurt productivity and morale, because you will interfere less with their duties.
Leader material: Everyone is a leader, because leadership is an action, not a position, it is about the action of influencing. Influence is the power to change, or the power to affect someone or something.
Exceed expectation: You and your people's expectations to your customers are strong and believe something good will happen if you go the extra mile and put quality as your priority, with speed being second.
If you can have successful people in your business, wouldn’t that be great? If you are unable to achieve that, then you should create your own people to be successful. What makes people successful in your business? Creating profit and capturing more market shares, and most importantly, to take care of your business when you are not around – freeing up your time and causing lesser headaches for you. Sounds good, right?